Our centres offer a wide range of products & services such as: MOT, Brakes, Car Tyres, Car Servicing, Cheap Tyres, Tyre Repair, Car Repair, Wheel Alignment, Tyre Pressure Checks, Run Flat Tyres, 4x4 Tyres. We are fully compliant with COVID-19 safety regulations.
Friendly guys, went in before taking my car in there to chat about the maintenance contract I have on my lease vehicle whether it would cover the wear on my tires and they were more than helpful. And then no issues when I actually took the car in, overall great service!
Had tires changed, then abs sensor stopped working same day, only on the tires that were changed. Might be coincidence (never had a warning light for it previously) but the experience was that it was nudged or broken when the wheels were changed then wanted to charge me to fix that as well.
Popped in 30 mins before they closed for a tyre puncture, told me they are shutting and just doing paper work. Obviously they earn to much money elsewhere and helping a customer out is not important to them. Would never entertainment ats again. Poor and very unhelpful, maybe a training course on how to treat paying customers.
Probably the worst customer experience. Ignored for 20 minutes…then told I might need to wait TWO DAYS, even before checking they had the tyre (which was in stock). I ended up getting a mobile tyre company out to replace the tyre on their forecourt (while the manager and staff chatted in the office). I was happy to pay the other guy £155 as at least he seemed grateful for the business. What a joke!
I wouldn’t recommend attending for an urgent puncture repair. I hit a screw on the A12 whilst en-route to work at 0600hrs. My tyre completely deflated and I was able to pull into a lay-by. I pumped the tyre back up and was able to nurse it to this garage.I waited outside for two hours until it opened however, I was turned away and told I would have to book a puncture repair in a week. I understand that this is a busy garage but I’ve never been turned away for an urgent puncture repair from a tyre shop before. This is the case in the five different geographical areas I’ve needed to attend a tyre shop. I went to Queens Park Tyres just down the road in Billericay and they got me in and fixed the puncture right away. I would recommend them over this garage if you solely need tyres.