Better Gym Brentwood

The Baytree Centre, Brentwood CM14 4BX, UK

About Better Gym Brentwood

3.6 / 5

from reviews

Is this your business?

    Welcome to Better Gym Brentwood. Our Better Gym membership let's you enjoy our state of the art 130 station gym, fitness classes, sauna and steam room.
    We're located at the heart of Brentwood, Baytree Shopping Centre. Our gym has a mixture of Hammer Strength & Life Fitness equipment, including cardiovascular machines, resistance equipment, free weights, dedicated stretching areas and the latest functional training equipment such as Escapes new TIYR's.
    We also have a sauna and steam room, plus a great range of fitness classes like Group Cycle, Yoga, Circuits, Power Pump and more, all included in your membership price.
    We have annual, junior, senior (over 60 years) and student membership options available, so there's never been a better time!

    lisa bishop
    February 18, 2024

    Memberships are easy to find out, due to the amount of centres Better Gym have, it’s easier to download the app as you enter which centre you’re interested in joining and the membership prices are stated, only people with common sense will figure that out. Equipment does break due to the lack of care from members placing plates on cables that cause it to thread, these are logged instantly with technogym which can take up to 2 weeks for an engineer . The staff are very quick to report issues on the broken equipment. 5 workout benches, not 1 as reported and staff are always dusting/cleaning :)

    Nabil F
    February 12, 2024

    Trained here for the last 18 months 6 days a week so this is the only review you need for this place.The equipment is decent, with good leg and chest equipment but the machines are notoriously unreliable, stuff is always broken and out of order with no urgency to get it fixed (the only good cable machine is currently broken for the 3rd time in 3 months) but the machines like shoulder press and Lat pull downs are totally fine. The free weights area is very good with dumbbells up to 50kg and 4 high-quality squat racks but some barbells are very used making it hard to grip. Only one bench press is a bad idea as there are always 2-3 people waiting on it. the music is terrible and way too loud – as someone who wore noise-cancelling headphones, and whenever cycling classes went on for some reason the whole gym would have to be forced to listen to stupidly loud music which made music and talking impossible accompanied by the PT shouting on the microphone.The ratio of cardio to weight machines is messed up with 50-60% of the cardio machines barely being used and some treadmills switched off due to energy costs despite our memberships being increased in 2023 and for a portion of this and last year the gym had no hot water which didn’t help.However, the gym is spacious and my workouts were enjoyable for the most part but I’d recommend avoiding the gym around 8-10 am on the weekends and weekdays as it’s packed and 4-7 pm as it’s really busy and full of school kids who don’t even train and waste time. But the opening times are shocking as they close at 5 pm on weekends which I know annoys many of the members there.There is a studio room for classes and stuff which is very beneficial but just make sure you avoid the tripod merchants taking up all the space when it’s empty.The staff and Personal trainers are very helpful and I can't say I’ve had a bad experience with them but I never understood why they’d start hoovering the place at random times (1:30 pm on a Wednesday) while people are all over the gym and it’s ironic how this gym is dirty: machines are dusty, dirt surrounding stuff like the smith machine etc.The sauna is mid, it isn’t warm in the slightest but the steam room is world-class and is usually empty which is enjoyable post-workout. There are lots of showers and the changing rooms are very spacious and I’ve never had any worries about someone stealing from my locker.For £32 a month, I actually enjoyed myself here and the members are really nice people I would still be here but the crappy opening and closing times forced me to switch but I would recommend joining here if you are a beginner or a local!

    Omar XS
    August 27, 2023

    So yeah I went to prison today (and most days) for my workout. I must say there was no poor treatment by the guards or any reasonable fear of being violated while bending over to pick up the soap bar in the showers πŸ˜‚πŸ˜‚πŸ˜‚Better Gym, this entry system is annoying AF to be honest. I have to scan/tap multiple times before I'm allowed in, and when walking in I have to take baby steps to avoid damaging my ankles in the revolving prison-like entry system. Worst ever!Equipment, weights, training studio, and cardio areas are reasonably fine. Haven't tried the sauna or other facilities. Might update again soon if I do.Overall: Recommended πŸ‘πŸ½. The prison entry system won't bother you too much if you have tiny feet 😜

    a b
    December 22, 2022

    I subscribed via gympass and the process to get in was to wait for a staff member to let me in. I waited for more than 15 minutes for someone to assist me before I’ve decided to cancel my subscription.I find it weird that the reception is a closed door, unlike any other gyms that have a nice and friendly staff who can be approached anytime.

    Kelsey Flood
    December 05, 2023

    I have been going to better gym in Brentwood since moving to London and I have been double charged multiple times with what looks like a duplicate direct debit, despite this quite possibly just being a mistake somehow I am receiving no help at all in regards to a refund / solution. No one on the ground can help me and I am left with the online team who have taken almost 4 weeks to come back to me and are claiming there has been only some duplicate transactions and they stopped in 2021. I sent proof from my bank that right up to currently I have been double charged for some months. I am not being listened to as a loyal customer, despite me moving away I am still using the Brentwood facilities and currently with one of their PTS ( who is amazing) but I am disgusted at how long winded this is ,it’s basic customer service that is clearly lacking massively & not taken seriously. I am being robbed for my money and no one is doing anything to resolve my issue.

    Better Gym Brentwood

    Our Address

    The Baytree Centre, Brentwood CM14 4BX, UK

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