Wish I read reviews before buying from this company! They completely ignored me when I tried to get a refund for a jacket that was absolutely huge not the size it should of been. Tried emailing and contacting on instagram. Avoid the place!
Laura Perry
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March 25, 2024
No sign of my order and a bounce back message from their customer services email address. Over £100 down. Have I been scammed?! 😆 Would not recommend!
Miss Brown
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July 19, 2023
So I was really nervous about my parcel arriving after seeing some of these reviews 😬, pleased to say the two dresses I ordered fitted and looked lovely, just like the pictures, definitely some Zara dupes!
As I’m keeping the dresses I haven’t dealt with the customer service head on, hopefully it is a positive experience if I ever need to in the future.
All I would say is that would be nice to get free p&p when my order was £79.99
Catherine Taylor
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March 03, 2024
Awful experience. Sent me a faulty item that had clearly been worn and stunk of smoke. took days to respond and promised me to refund the postage. Once returned did not refund postage and don’t reply to emails. Awful service and company will never be buying again.
L L
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November 30, 2023
Avoid this company at all costs! I have sent back a item for a refund and have received confirmation that they have received it but yet after 5 emails and private messages on instagram a week after it’s arrived with them, I still have had no response about my refund! I wish I had read the reviews before purchasing as this doesn’t look like the first time! The contact number for them also doesn’t work so you can’t speak to anyone!
Wish I read reviews before buying from this company! They completely ignored me when I tried to get a refund for a jacket that was absolutely huge not the size it should of been. Tried emailing and contacting on instagram. Avoid the place!
No sign of my order and a bounce back message from their customer services email address. Over £100 down. Have I been scammed?! 😆 Would not recommend!
So I was really nervous about my parcel arriving after seeing some of these reviews 😬, pleased to say the two dresses I ordered fitted and looked lovely, just like the pictures, definitely some Zara dupes! As I’m keeping the dresses I haven’t dealt with the customer service head on, hopefully it is a positive experience if I ever need to in the future. All I would say is that would be nice to get free p&p when my order was £79.99
Awful experience. Sent me a faulty item that had clearly been worn and stunk of smoke. took days to respond and promised me to refund the postage. Once returned did not refund postage and don’t reply to emails. Awful service and company will never be buying again.
Avoid this company at all costs! I have sent back a item for a refund and have received confirmation that they have received it but yet after 5 emails and private messages on instagram a week after it’s arrived with them, I still have had no response about my refund! I wish I had read the reviews before purchasing as this doesn’t look like the first time! The contact number for them also doesn’t work so you can’t speak to anyone!