Tides Home and Garden

8 High St, Brentwood CM14 4AB, UK

About Tides Home and Garden

3.7 / 5

from reviews

Is this your business?

    Clifton Richardson
    -
    August 08, 2023

    Such a great place to shop. Tides have a wonderful selection of quality home furnishings. We purchased a lovely dining table and 6 dining chairs. We are very happy with our purchase. (Just to say, the dining table pictured, does not come with a glass top, we ordered that from our local glass store).

    Fran Pritchard
    -
    December 28, 2023

    5 Stars, always had great customers service and loved every item I have purchased from here. Only problem I have is that I have become addicted and always checking their website for more items!

    Mrs 0707
    -
    July 11, 2023

    Lovely shop with great staff. I ordered a couple of sofas and matching pouffe, plus bespoke cushions, all delivered before stated time, wrong cushions delivered, a simple phone call to Grace and she sorted it, and correct ones delivered and swapped over , mistake by factory rather than the store. Would highly recommend Tides 😊

    Temitope Ayodele
    -
    May 14, 2022

    There are a lot of home items sold here. You can check it out if you are in Brentwood. Many household items to pick from

    janice nails
    -
    March 11, 2023

    I guess once you’ve paid all is ok, when there’s an issue with items, that’s where the good customer service ends. They don’t want to know. There’s no return slip posted with your items. Items aren’t individually wrapped in case you want to return and DEFINITELY have to pay returns for item/items that are cheap smaller than shown on site, mediocre looking.When you call in the phone, he’s so rude telling me to email web, like what? You are on the phone now. Even though I emailed Grace to ask how to return, she said “send it back through the post office or any courier company. You’ll just need to send the consignment number through with it”, to return by post office only to be told at the post office if there’s no barcode I’ll have to pay to return. This is a dishonest practice. By reading the reviews now I see what other customers go through.Customers please make sure whatever you buy you won’t return then you’ll see the results of NO GOOD CUSTOMER SERVICE.

    Tides Home and Garden

    Our Address

    8 High St, Brentwood CM14 4AB, UK

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