Wenzel’s the Bakers

34 High St, Brentwood CM14 4AJ, UK

About Wenzel’s the Bakers

3.1 / 5

from reviews

Is this your business?

    We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service.

    Jamie C
    -
    April 30, 2024

    We stopped here quickly after we visited Brentwood to let our boys have a bit of a run around. We only purchased some sweet snacks but I wanted to write a review to say that the male staff member was particularly spritely and friendly - a real asset to the team. The doughnut and cake were excellent too!

    SirRoger Turing
    -
    October 01, 2023

    can sadly only confirm what others have said. the one lady who’s short, with mousy face and brown hair is incredibly rude and argumentative. i use this place to pick up good to go orders. if there are other members of staff they are happy to let me collect when the app says. for some reason this member of staff always barks at me to come back later, later times than it says on the app. i tried explaining this difference and was very quickly talked over.this member of staff also seems absolutely desperate to tell people to swipe collect on the order, even if you say about five times you’ve already done that. then she’ll refuse to give you the order unless you read out the entire thing. ridiculous. had the power of being a baker gone to their head?

    Andrew Masters
    -
    April 10, 2023

    Ordered today and the ham in the sandwiches smelt awful and looked off. I did contact them and they refused to refund. Photo below. Would you eat this ham????

    Abigail Fox
    -
    October 26, 2023

    Following on from my original review I am adding to this... can the woman who served today at 13:45 on 26th October 2023 please be investigated as she should be sacked!! If i see her serving I will not go in but today thought let me see if she has sorted her attitude out, nope... even worse than before and was starting an argument with an older lady. Please sack her Wenzels, I am in shock!! White, young girl, mousy hair colour. She is pushing your customers away Wenzels.Used to be a regular customer until I noticed the attitude of one of the female members of staff, mousy coloured hair, the attitude on her, basically looked me up & down & was deliberately taking ages to sort my order out. Will not be returning for that reason.

    Matt
    -
    January 07, 2023

    I have been a customer at this store. I was not happy that they have increased their prices more than twice in one year. I compared their Belgian buns to other shops and found Wenzels to be a lot smaller with less icing yet every few months they cost more. Brands who seek to become national chains achieve success only by being part of each local community. Not by seeking short term profits at a cost-of-living time. I urge the management to examine current practices and to benchmark local supermarkets.

    Wenzel’s the Bakers

    Our Address

    34 High St, Brentwood CM14 4AJ, UK

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